Official Competition Rules

Home » Official Competition Rules

Official Competition Rules for:

Herbex’s Win a trip for Two Adults to Mauritius competition


Welcome to the Herbex Win a trip for two adults to Mauritius (the “competition”) conducted by Herbex a division of NewGroup (Pty) Ltd (“Promoter”). These rules are the official rules of the competition (“rules”). These rules (together with any official competition communications) will govern and apply to the competition. Please take a moment to review these rules. By your participation, you agree that these rules will govern all aspects of your relationship with the competition and competition-related agents, and the Promoter. These rules can only be modified (or superseded) by Promoter (in its reasonable discretion) in a written revision to these rules linked to the competition page which is found on  or (at Promoter’s sole discretion) any other potential official competition communication methods reasonably calculated to reach a majority of potential participants.


  1. Participation
    • The Competition is conducted by Promoter.
    • The Competition is open only to legal residents of the Republic of South Africa who are at least eighteen (18) years old at the time of entry and have access to the internet. The potential winner’s guest must also be a legal resident of the Republic of South Africa.
    • The participant and their potential guest must be residing in South Africa at the time of entry as well as at the time that the winner is drawn.
    • The participants must be available to travel to Mauritius from Oliver Tambo, Johannesburg, South Africa between 2nd June 2018 to the 9th June 2018.
    • Participants are responsible and liable for their own transport to and from Oliver Tambo Airport, Johannesburg.
    • The participant and their selected guest must be in possession of a valid passport which expires after the 12th December 2018.
    • No person who is a director, employee or agent of or consultant to Promoter or who is a spouse, life partner, parent, child, brother, sister, business partner, or associate to a director, employee or agent of or consultant to Promoter is eligible to participate or enter this competition.
    • Pregnant women who have entered their 28th (twenty-eighth) week of pregnancy will not be allowed to be a participant or be the guest of the winning participant.



  1. Entries
    • The Competition will start on the 1st March 2018 and will end on the Thursday the 19th April 2018.
    • Participants (“Entrants”) may enter the Competition during the Competition Period by buying Herbex products to the value of R200.00 or more and taking a picture of these products and an additional clear picture of the entire till slip showing the value spent and then by emailing these pictures to the Promoter’s email address being Alternatively, the Participant may upload these images onto any social media platform and tagging the Promoter into the post and making the post public. These photographs submitted can’t be taken by a professional photographer.
    • For a Facebook entry, the Participant is required to upload the photographs and tag the Promoter, using @Herbexhealthsa making the post public and using the hashtag #WinWithHerbex (the “Social Media Websites”).
    • For entry on Instagram, the Participant is required to upload the photographers tag the Promoter @Herbexhealth making the post public and using the hashtag #WinWithHerbex on .
    • For an entry on Twitter, The Participant is required to upload their photographs and tag the Promoter @HerbexHealth making the post public and using the #WinWithHerbex on
    • In the event of a dispute regarding an entry, entries will be deemed made by the authorized account holder of the e-mail address submitted at the time of entry.
    • The “authorized account holder” is the natural person who is assigned to the e-mail address by an internet access provider or other organization that is responsible for assigning e-mail addresses or the domain associated with the submitted e-mail address. Any potential winner may be required to show proof of being the authorized account holder
    • Bulk, automated and/or third party entries are prohibited and will be disqualified. Multiple Entrants are not permitted to share the same email address. Any attempt by any Entrant to obtain more than the stated number of entries by using multiple and/or different identities, forms, registrations, email addresses, logins, or any other methods will void that Entrant’s entries, and that Entrant may be disqualified at the Promoter’s discretion. Potential winners may be required to show proof of being the authorized account holder to the Promoter or forfeit the Prize. Entries that are incomplete, illegible, corrupted, false, lost, late or misdirected, deceptive or otherwise not in compliance with the Official Rules may be disqualified from the Competition at the Promoter’s sole and absolute discretion. All potential winners are subject to verification before any Prize will be awarded.
    • Except where prohibited, participation in the Competition constitutes the winner to consent to the Prompter’s and its agents’ use of participant’s image(s) that they have uploaded, their name, likeness, photograph(s), voice, opinions for promotional purposes in any media, worldwide, without payment or consideration.
    • The winner is required to submit a picture of themselves and their guest to the Promoter during or after they return from their trip to Mauritius for promotional purposes in any media, worldwide, without payment or consideration.
    • The winner and their guest agrees that he/she may be photographed during the course of the Holiday for the purpose of the resort’s publicity and that any written comments made about the resort by the Participant may be published by the resort.


  1. Prizes
    • Two Plane tickets from Oliver Tambo Airport, Johannesburg airport to Mauritius.
    • A 7 night stay at the self-catering hotel for two adults at the Be Cosy Apart Hotel, in Mauritius from the 2nd to the 9th June 2018.
    • Airport taxes to be included.
    • Travel insurance is excluded. It is a requirement that the winner pay for arrange and their own insurance before departure to Mauritius.
    • If the winner would like to hire a car in Mauritius, it will be for their own account as well as the arranging and payment of an international drives licence.
    • All medical expenses incurred during the trip are for the winner’s own account.
    • All food and beverages are excluded therefore the winner is required to bring enough money along to see to their meals, transport, gratuities and other excursions/activities for the time at Mauritius as these are excluded from the prize.
    • The winner is responsible and liable for their own transport to and from Oliver Tambo Airport, Johannesburg.
    • Some water sports will be included. This information will be available to the winner on enquiry on arrival at the resort.
    • By entering the competition the Participant takes on full responsibility for any and all risk or loss during their stay in Mauritius.




  1. Prize winner selection
    • Prize Drawing: The Promoter will select one (1) Prize winner using their discretion. Potential winner will be chosen on or about Friday the 20th April 2018.
    • Winners are selected at random.
    • The winner must produce the original till slip used in the picture that was submitted to the Promoter.
    • The Prize winner will either be contacted via email or if they participated via social media then they will contacted on the social media portal to which they uploaded/submitted the photograph/s.
    • If the inbox message from the Promoter is not answered within five (5) working days or returned as undeliverable; or if a potential winner is disqualified or otherwise determined to be ineligible or declines to accept the prize for any reason; or if a potential winner otherwise refuses or fails to comply with the Acceptance Criteria detailed below; the prize will be forfeited and an alternate potential winner may be selected..
    • The Promoter reserves the right to make use of all the Social Media posts containing the potential winner’s name and photo as promotional material going forward.


  1. Prize winner restriction
    • The Promoter reserves the right to offer only the stated prize to the winner.
    • Prizes cannot be substituted, assigned, transferred, or redeemed for cash by winner; however, the Promoter reserves the right to make equivalent prize substitutions at its sole discretion. The Promoter will not replace any lost or stolen Prizes. Prizes cannot be used in conjunction with any other Competition or offer. No refunds or compensation will be offered to the winner, except at the sole discretion of the Promoter.


  1. General rules
    • The Potential winner of the Prizes must consent to each of the following Acceptance Criteria to be considered an official winner:
      • Provide identification of yourself and your selected guest (South African ID).
      • Provide the Promoter with a copy of the valid passport of the winner and their guest.
      • Provide the Promoter with the original till slip that was used to enter the competition.
      • Sign a Liability & Publicity Release (where permitted by law) within three (3) days of notification that they are a potential winner (as detailed in the heading “Release and Limitations of Liability”).
    • Verification of Potential winners: All Potential winners are subject to Verification by the Promoter, whose decisions are final and binding in all matters related to the competition. An entrant is not a winner of any prize unless and until entrant’s eligibility has been verified and entrant has been notified that verification is acceptable and complete.
    • The Promoter reserves the right to cancel, suspend and/or modify the Competition, or any part of it, if any fraud, technical failures or any other factor beyond the Promoter’s reasonable control impairs the integrity or proper functioning of the Competition, as determined by the Promoter in its sole discretion. The Promoter reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the Competition or to be acting in violation of the Official Rules of this or any other promotion or in an unsportsmanlike or disruptive manner. Any attempt by any person to deliberately undermine the legitimate operation of the Competition may be a violation of criminal and civil law, and, should such an attempt be made, Herbex reserves the right to seek damages from any such person to the fullest extent permitted by law. The Promoter’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.
    • Limitations of liability:
      • The Released Parties (Promoter and its agents) are not responsible for:
        • any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Competition;
        • technical failures of any kind, including, but not limited to, malfunctions, interruptions, or disconnections in phone lines or network hardware or software;
        • unauthorized human intervention in any part of the entry process or the Competition;
        • technical or human error which may occur in the administration of the Competition or the processing of entries;
        • late, lost, undeliverable, damaged or stolen mail; or
        • any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Competition or receipt or use or misuse of the prize.
      • If for any reason an entrant’s entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, entrant’s sole remedy is another entry in the Competition, if it is possible.
      • If the Competition, or any part of it, is discontinued for any reason, The Promoter, in its sole discretion, may elect to hold a random drawing from among all eligible entries received up to the date of discontinuance for any or all of the prizes offered herein.
      • No more than the stated number of prizes will be awarded. In the event that production, technical, seeding, programming or any other reasons cause more than the stated number of prizes as set forth in these Official Rules to be available and/or claimed, The Promoter reserves the right to award only the stated number of prizes by a random drawing among all legitimate, un-awarded, eligible prize claims.
  • Disputes:
    • Except where prohibited, entrant agrees that: (1) any and all disputes, claims and causes of action arising out of or connected with this Competition or any prize awarded shall be resolved individually.
  • Privacy
    • By entering the Competition, participants will be sharing their personal information with the Promoter, and participants agree to the Promoter’s use of participants’ personal information as described in the Promoter’s Privacy Policy located at
  • To alter or remove your personal information from the Promoter’s database, email
  • The laws of the Republic of South Africa govern this competition.
  • The judge’s decision is final and no correspondence will be entered into.